When handling customers purchasing alcohol or beer in states where it is legal, what steps should you take?

When handling customers purchasing alcohol or beer in states where it is legal, what steps should you take?

• A. Only check age if the customer appears under 25.
• B. Accept any form of ID and proceed.
• C. Check ID, verify legal age, and ensure product is stored and displayed per policy.
• D. Allow sale if the customer seems old enough.

Answer: (C)

Always verify the customer’s legal drinking age by requesting a government-issued photo ID for every alcohol purchase and follow your store’s policy on how alcohol is stored and displayed. This approach directly addresses legal requirements and supports responsible service. To do this well, ask for an ID, check that it’s valid (not expired), confirm the date of birth shows they are of legal age, and ensure the person matches the photo and name on the ID. Then apply the policy on storage and display, keeping alcohol in a place where minors can’t access it (often behind the counter or in a restricted area) and presenting it in a compliant way. This combination protects the business from penalties and helps maintain a safe, responsible shopping environment. Relying on how someone looks or accepting any ID aren’t reliable or lawful approaches, and selling to someone who seems old enough without proper verification can still violate regulations.

Always verify the customer’s legal drinking age by requesting a government-issued photo ID for every alcohol purchase and follow your store’s policy on how alcohol is stored and displayed. This approach directly addresses legal requirements and supports responsible service.

To do this well, ask for an ID, check that it’s valid (not expired), confirm the date of birth shows they are of legal age, and ensure the person matches the photo and name on the ID. Then apply the policy on storage and display, keeping alcohol in a place where minors can’t access it (often behind the counter or in a restricted area) and presenting it in a compliant way. This combination protects the business from penalties and helps maintain a safe, responsible shopping environment.

Relying on how someone looks or accepting any ID aren’t reliable or lawful approaches, and selling to someone who seems old enough without proper verification can still violate regulations.