Which action aligns with OBRA practices?

Which action aligns with OBRA practices?

• A. The pharmacist ignores when a patient asks questions
• B. The patient refuses to ask questions
• C. Do you have any questions for the pharmacist today?
• D. The pharmacist pressures for a quick sale

Answer: (C)

OBRA practices emphasize helping patients understand how to use their medications through counseling and open dialogue. Inviting the patient to share questions with the pharmacist—asking, “Do you have any questions for the pharmacist today?”—creates the open, patient-centered conversation OBRA aims for. It signals that the pharmacist is available to explain how to take medications, address concerns, and confirm understanding, all of which promote safe and effective use. Actions that ignore patient questions, or that discourage the patient from asking questions, don’t support that goal. Similarly, pressuring for a quick sale undermines the counseling relationship and safety focus OBRA promotes.

OBRA practices emphasize helping patients understand how to use their medications through counseling and open dialogue. Inviting the patient to share questions with the pharmacist—asking, “Do you have any questions for the pharmacist today?”—creates the open, patient-centered conversation OBRA aims for. It signals that the pharmacist is available to explain how to take medications, address concerns, and confirm understanding, all of which promote safe and effective use.

Actions that ignore patient questions, or that discourage the patient from asking questions, don’t support that goal. Similarly, pressuring for a quick sale undermines the counseling relationship and safety focus OBRA promotes.